{"id":2378,"date":"2022-04-06T14:54:31","date_gmt":"2022-04-06T10:24:31","guid":{"rendered":"https:\/\/navatel.ir\/blog\/?p=2378"},"modified":"2026-07-19T15:04:57","modified_gmt":"2026-07-19T11:34:57","slug":"importance-of-crm-in-business","status":"publish","type":"post","link":"https:\/\/navatel.ir\/blog\/importance-of-crm-in-business\/","title":{"rendered":"CRM \u0686\u06cc\u0633\u062a\u061f \u0631\u0627\u0647\u0646\u0645\u0627\u06cc \u062c\u0627\u0645\u0639 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u0627\u062d\u062a\u0645\u0627\u0644\u0627\u064b \u0628\u0631\u0627\u06cc\u062a\u0627\u0646 \u067e\u06cc\u0634 \u0622\u0645\u062f\u0647: \u0645\u0634\u062a\u0631\u06cc \u0632\u0646\u06af \u0645\u06cc\u200c\u0632\u0646\u062f\u060c \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u0634 \u062f\u0631 \u06cc\u06a9 \u0641\u0627\u06cc\u0644 \u0627\u06a9\u0633\u0644 \u0627\u0633\u062a\u060c \u0633\u0627\u0628\u0642\u0647 \u062e\u0631\u06cc\u062f\u0634 \u062f\u0631 \u0630\u0647\u0646 \u06cc\u06a9 \u06a9\u0627\u0631\u0634\u0646\u0627\u0633 \u062f\u06cc\u06af\u0631\u060c \u0648 \u067e\u06cc\u06af\u06cc\u0631\u06cc \u0622\u062e\u0631\u0634 \u062f\u0631 \u06cc\u06a9 \u067e\u06cc\u0627\u0645 \u0648\u0627\u062a\u0633\u0627\u067e \u0641\u0631\u0627\u0645\u0648\u0634\u200c\u0634\u062f\u0647. \u0646\u062a\u06cc\u062c\u0647\u061f \u0645\u0634\u062a\u0631\u06cc \u0646\u0627\u0631\u0627\u0636\u06cc\u060c \u0641\u0631\u0635\u062a \u0641\u0631\u0648\u0634 \u0627\u0632 \u062f\u0633\u062a \u0631\u0641\u062a\u0647.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06af\u0631 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0634\u0645\u0627 \u0628\u0627 \u0627\u06cc\u0646 \u0686\u0627\u0644\u0634\u200c\u0647\u0627 \u062f\u0633\u062a\u200c\u0648\u067e\u0646\u062c\u0647 \u0646\u0631\u0645 \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u0628\u0647 \u06cc\u06a9 <a href=\"https:\/\/navatel.ir\/products\/crm\"><strong>\u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM<\/strong><\/a> \u0646\u06cc\u0627\u0632 \u062f\u0627\u0631\u06cc\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0627\u06cc\u0646 \u0645\u0642\u0627\u0644\u0647\u060c \u0628\u062f\u0648\u0646 \u0627\u0635\u0637\u0644\u0627\u062d\u200c\u0628\u0627\u0632\u06cc\u060c \u062a\u0648\u0636\u06cc\u062d \u0645\u06cc\u200c\u062f\u0647\u06cc\u0645 CRM \u0686\u06cc\u0633\u062a\u060c \u0686\u0637\u0648\u0631 \u06a9\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u062f \u0648 \u0686\u0637\u0648\u0631 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0627\u0632 \u0622\u0646 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f \u0641\u0631\u0648\u0634 \u0631\u0627 \u062a\u0627\u06f2\u06f9\u066a \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u0646\u062f.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CRM \u0645\u062e\u0641\u0641 \u0686\u0647 \u0686\u06cc\u0632\u06cc \u0627\u0633\u062a\u061f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CRM \u0645\u062e\u0641\u0641 Customer Relationship Management \u0648 \u0628\u0647 \u0641\u0627\u0631\u0633\u06cc \u06cc\u0639\u0646\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc.<\/strong> \u0627\u06af\u0631 \u06a9\u0633\u06cc \u0627\u0632 \u00ab\u0633\u06cc \u0622\u0631\u0627\u0645\u00bb \u06cc\u0627 \u00ab\u0633\u06cc \u0627\u0631 \u0627\u0645\u00bb \u062d\u0631\u0641 \u0645\u06cc\u200c\u0632\u0646\u062f\u060c \u062f\u0642\u06cc\u0642\u0627\u064b \u0647\u0645\u06cc\u0646 \u0645\u0641\u0647\u0648\u0645 \u0631\u0627 \u0645\u062f \u0646\u0638\u0631 \u062f\u0627\u0631\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06cc\u0646 \u0627\u0635\u0637\u0644\u0627\u062d \u0647\u0645 \u0628\u0647 \u06cc\u06a9 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0627\u0634\u0627\u0631\u0647 \u062f\u0627\u0631\u062f \u0648 \u0647\u0645 \u0628\u0647 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631\u06cc \u06a9\u0647 \u0627\u06cc\u0646 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0631\u0627 \u0627\u062c\u0631\u0627\u06cc\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f. \u062a\u0641\u0627\u0648\u062a\u0634\u0627\u0646 \u0631\u0627 \u062f\u0631 \u0627\u062f\u0627\u0645\u0647 \u062a\u0648\u0636\u06cc\u062d \u0645\u06cc\u200c\u062f\u0647\u06cc\u0645.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062a\u0639\u0631\u06cc\u0641 CRM \u0628\u0647 \u0632\u0628\u0627\u0646 \u0633\u0627\u062f\u0647<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \u06cc\u06a9 \u0633\u06cc\u0633\u062a\u0645 \u0645\u062a\u0645\u0631\u06a9\u0632 \u0627\u0633\u062a \u06a9\u0647 \u0647\u0645\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u062a\u0639\u0627\u0645\u0644\u0627\u062a \u0648 \u062a\u0627\u0631\u06cc\u062e\u0686\u0647 \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0647\u0631 \u0645\u0634\u062a\u0631\u06cc \u0631\u0627 \u062f\u0631 \u06cc\u06a9 \u0645\u06a9\u0627\u0646 \u0646\u06af\u0647 \u0645\u06cc\u200c\u062f\u0627\u0631\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0628\u0647 \u062c\u0627\u06cc \u0627\u06cc\u0646\u06a9\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u067e\u0631\u0627\u06a9\u0646\u062f\u0647 \u0628\u0627\u0634\u062f\u060c \u0628\u062e\u0634\u06cc \u062f\u0631 \u0627\u06a9\u0633\u0644\u060c \u0628\u062e\u0634\u06cc \u062f\u0631 \u0630\u0647\u0646 \u06a9\u0627\u0631\u0634\u0646\u0627\u0633\u060c \u0628\u062e\u0634\u06cc \u062f\u0631 \u0627\u06cc\u0645\u06cc\u0644\u060c \u06cc\u06a9 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0647\u0645\u0647 \u0627\u06cc\u0646 \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0631\u0627 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0645\u06cc\u200c\u06a9\u0646\u062f \u0648 \u062f\u0631 \u0627\u062e\u062a\u06cc\u0627\u0631 \u06a9\u0644 \u062a\u06cc\u0645 \u0634\u0645\u0627 \u0642\u0631\u0627\u0631 \u0645\u06cc\u200c\u062f\u0647\u062f.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CRM \u0686\u06af\u0648\u0646\u0647 \u06a9\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u062f\u061f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0633\u06cc\u0633\u062a\u0645 CRM \u062f\u0631 \u0686\u0646\u062f \u0645\u0631\u062d\u0644\u0647 \u0633\u0627\u062f\u0647 \u0639\u0645\u0644 \u0645\u06cc\u200c\u06a9\u0646\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u062b\u0628\u062a \u0633\u0631\u0646\u062e (Lead):<\/strong> \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u0628\u0627\u0644\u0642\u0648\u0647 \u0627\u0632 \u0631\u0627\u0647\u200c\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 (\u0641\u0631\u0645 \u0648\u0628\u200c\u0633\u0627\u06cc\u062a\u060c \u062a\u0645\u0627\u0633 \u062a\u0644\u0641\u0646\u06cc\u060c \u067e\u06cc\u0627\u0645\u06a9) \u0628\u0647\u200c\u0635\u0648\u0631\u062a \u062e\u0648\u062f\u06a9\u0627\u0631 \u0648\u0627\u0631\u062f \u0633\u06cc\u0633\u062a\u0645 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/li>\n\n\n\n<li><strong>\u067e\u06cc\u06af\u06cc\u0631\u06cc \u062a\u0639\u0627\u0645\u0644\u0627\u062a:<\/strong> \u0647\u0631 \u062a\u0645\u0627\u0633\u060c \u0627\u06cc\u0645\u06cc\u0644 \u06cc\u0627 \u062c\u0644\u0633\u0647\u200c\u0627\u06cc \u06a9\u0647 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc \u062f\u0627\u0634\u062a\u06cc\u062f\u060c \u062b\u0628\u062a \u0645\u06cc\u200c\u0634\u0648\u062f \u0648 \u0633\u0627\u0628\u0642\u0647 \u06a9\u0627\u0645\u0644\u06cc \u0627\u0632 \u0631\u0627\u0628\u0637\u0647 \u0634\u0645\u0627 \u0634\u06a9\u0644 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f.<\/li>\n\n\n\n<li><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0635\u062a\u200c\u0647\u0627\u06cc \u0641\u0631\u0648\u0634:<\/strong> \u0645\u0634\u062e\u0635 \u0645\u06cc\u200c\u0634\u0648\u062f \u0647\u0631 \u0645\u0634\u062a\u0631\u06cc \u062f\u0631 \u06a9\u062f\u0627\u0645 \u0645\u0631\u062d\u0644\u0647 \u0627\u0632 \u0642\u06cc\u0641 \u0641\u0631\u0648\u0634 \u0642\u0631\u0627\u0631 \u062f\u0627\u0631\u062f.<\/li>\n\n\n\n<li><strong>\u06cc\u0627\u062f\u0622\u0648\u0631\u06cc \u0648 \u0648\u0638\u0627\u06cc\u0641:<\/strong> \u06a9\u0627\u0631\u0634\u0646\u0627\u0633\u0627\u0646 \u0628\u0631\u0627\u06cc \u067e\u06cc\u06af\u06cc\u0631\u06cc\u200c\u0647\u0627\u06cc \u0628\u0639\u062f\u06cc \u0646\u0648\u062a\u06cc\u0641\u06cc\u06a9\u06cc\u0634\u0646 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f.<\/li>\n\n\n\n<li><strong>\u06af\u0632\u0627\u0631\u0634\u200c\u06af\u06cc\u0631\u06cc:<\/strong> \u0645\u062f\u06cc\u0631\u0627\u0646 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u0648\u0636\u0639\u06cc\u062a \u0641\u0631\u0648\u0634\u060c \u0631\u0636\u0627\u06cc\u062a \u0645\u0634\u062a\u0631\u06cc \u0648 \u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc \u062a\u06cc\u0645 \u0631\u0627 \u0644\u062d\u0638\u0647\u200c\u0627\u06cc \u0628\u0628\u06cc\u0646\u0646\u062f.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"900\" height=\"450\" src=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/deea1ce6-a920-4612-a1cb-de84c65980ed.webp\" alt=\"crm \u0686\u06af\u0648\u0646\u0647 \u06a9\u0627\u0631 \u0645\u06cc\u06a9\u0646\u062f\u061f\" class=\"wp-image-9423\" srcset=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/deea1ce6-a920-4612-a1cb-de84c65980ed.webp 900w, https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/deea1ce6-a920-4612-a1cb-de84c65980ed-300x150.webp 300w, https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/deea1ce6-a920-4612-a1cb-de84c65980ed-768x384.webp 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u06a9\u0627\u0631\u0628\u0631\u062f\u0647\u0627\u06cc \u0627\u0635\u0644\u06cc CRM \u062f\u0631 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u06cc\u06a9 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u062f\u0631 \u0627\u06cc\u0646 \u062d\u0648\u0632\u0647\u200c\u0647\u0627 \u06a9\u0627\u0631\u0628\u0631\u062f \u0645\u0633\u062a\u0642\u06cc\u0645 \u062f\u0627\u0631\u062f:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u062a\u06cc\u0645 \u0641\u0631\u0648\u0634:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u067e\u06cc\u06af\u06cc\u0631\u06cc \u0645\u0646\u0638\u0645 \u0633\u0631\u0646\u062e\u200c\u0647\u0627 \u0648 \u062c\u0644\u0648\u06af\u06cc\u0631\u06cc \u0627\u0632 \u0641\u0631\u0627\u0645\u0648\u0634 \u0634\u062f\u0646 \u0622\u0646\u200c\u0647\u0627<\/li>\n\n\n\n<li>\u062b\u0628\u062a \u062a\u0627\u0631\u06cc\u062e\u0686\u0647 \u0645\u0630\u0627\u06a9\u0631\u0627\u062a \u0648 \u067e\u06cc\u0634\u0646\u0647\u0627\u062f\u0647\u0627<\/li>\n\n\n\n<li>\u0635\u062f\u0648\u0631 \u0633\u0631\u06cc\u0639 \u067e\u06cc\u0634\u200c\u0641\u0627\u06a9\u062a\u0648\u0631 \u0645\u0633\u062a\u0642\u06cc\u0645 \u0627\u0632 \u067e\u0646\u0644<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u062a\u06cc\u0645 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062b\u0628\u062a \u062a\u06cc\u06a9\u062a \u0628\u0627 \u0648\u0636\u0639\u06cc\u062a\u060c \u0627\u0648\u0644\u0648\u06cc\u062a \u0648 \u06a9\u0627\u0631\u0634\u0646\u0627\u0633 \u0645\u0634\u062e\u0635<\/li>\n\n\n\n<li>\u062f\u0633\u062a\u0631\u0633\u06cc \u0633\u0631\u06cc\u0639 \u0628\u0647 \u0633\u0627\u0628\u0642\u0647 \u0645\u0634\u062a\u0631\u06cc \u0642\u0628\u0644 \u0627\u0632 \u067e\u0627\u0633\u062e \u0628\u0647 \u062a\u0645\u0627\u0633<\/li>\n\n\n\n<li>\u0631\u0636\u0627\u06cc\u062a\u200c\u0633\u0646\u062c\u06cc \u0627\u0632 \u0637\u0631\u06cc\u0642 \u067e\u06cc\u0627\u0645\u06a9 \u06cc\u0627 \u062a\u0645\u0627\u0633 \u0647\u067e\u06cc\u200c\u06a9\u0627\u0644<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u062a\u06cc\u0645 \u0628\u0627\u0632\u0627\u0631\u06cc\u0627\u0628\u06cc:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062a\u0642\u0633\u06cc\u0645\u200c\u0628\u0646\u062f\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0628\u0631 \u0627\u0633\u0627\u0633 \u0631\u0641\u062a\u0627\u0631 \u0648 \u0645\u0634\u062e\u0635\u0627\u062a<\/li>\n\n\n\n<li>\u0627\u0631\u0633\u0627\u0644 \u067e\u06cc\u0627\u0645\u06a9 \u06cc\u0627 \u067e\u06cc\u0627\u0645 \u0647\u062f\u0641\u0645\u0646\u062f \u0645\u0633\u062a\u0642\u06cc\u0645 \u0627\u0632 \u067e\u0631\u0648\u0641\u0627\u06cc\u0644 \u0645\u0634\u062a\u0631\u06cc<\/li>\n\n\n\n<li>\u062a\u062d\u0644\u06cc\u0644 \u06a9\u0645\u067e\u06cc\u0646\u200c\u0647\u0627 \u0628\u0631 \u0627\u0633\u0627\u0633 \u062f\u0627\u062f\u0647\u200c\u0647\u0627\u06cc \u0648\u0627\u0642\u0639\u06cc<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0645\u062f\u06cc\u0631\u0627\u0646:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062f\u0627\u0634\u0628\u0648\u0631\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0628\u0631\u0627\u06cc \u0646\u0638\u0627\u0631\u062a \u0644\u062d\u0638\u0647\u200c\u0627\u06cc<\/li>\n\n\n\n<li>\u06af\u0632\u0627\u0631\u0634\u200c\u0647\u0627\u06cc \u0641\u0631\u0648\u0634\u060c \u062d\u0641\u0638 \u0645\u0634\u062a\u0631\u06cc \u0648 \u0639\u0645\u0644\u06a9\u0631\u062f \u062a\u06cc\u0645<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u0628\u0632\u0631\u06af\u200c\u062a\u0631\u060c CRM \u062a\u0646\u0647\u0627 \u0628\u0631\u0627\u06cc \u062b\u0628\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0646\u0645\u06cc\u200c\u0634\u0648\u062f\u061b \u0628\u0644\u06a9\u0647 \u0628\u0647 \u0627\u0628\u0632\u0627\u0631\u06cc \u0628\u0631\u0627\u06cc \u0647\u0645\u0627\u0647\u0646\u06af\u06cc \u062a\u06cc\u0645\u200c\u0647\u0627\u06cc \u0641\u0631\u0648\u0634\u060c \u062e\u062f\u0645\u0627\u062a \u067e\u0633 \u0627\u0632 \u0641\u0631\u0648\u0634\u060c \u0628\u0627\u0632\u0627\u0631\u06cc\u0627\u0628\u06cc \u0648 \u06a9\u0627\u0646\u0627\u0644\u200c\u0647\u0627\u06cc \u0627\u0631\u062a\u0628\u0627\u0637\u06cc \u062a\u0628\u062f\u06cc\u0644 \u0645\u06cc\u200c\u0634\u0648\u062f. \u062f\u0631 \u0686\u0646\u06cc\u0646 \u0634\u0631\u0627\u06cc\u0637\u06cc\u060c \u06cc\u06a9 <a href=\"https:\/\/www.bmsd.net\/fa-ir\/product\/crm\/\" target=\"_blank\" rel=\"noopener\"><strong>\u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0633\u0627\u0632\u0645\u0627\u0646\u06cc<\/strong><\/a> \u0628\u0647 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647\u200c\u0633\u0627\u0632\u06cc \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0648 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0632\u0627\u06cc\u0627 \u0648 \u0627\u0647\u062f\u0627\u0641 CRM \u062f\u0631 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u0647\u0645\u200c\u062a\u0631\u06cc\u0646 \u0627\u0647\u062f\u0627\u0641 CRM \u06a9\u0647 \u0634\u0631\u06a9\u062a\u200c\u0647\u0627 \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u0622\u0646 \u0647\u0633\u062a\u0646\u062f:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0647\u062f\u0641<\/th><th>\u0646\u062a\u06cc\u062c\u0647 \u0642\u0627\u0628\u0644 \u0627\u0646\u062f\u0627\u0632\u0647\u200c\u06af\u06cc\u0631\u06cc<\/th><\/tr><\/thead><tbody><tr><td>\u06cc\u06a9\u067e\u0627\u0631\u0686\u0647\u200c\u0633\u0627\u0632\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0634\u062a\u0631\u06cc<\/td><td>\u062d\u0630\u0641 \u06a9\u0627\u0645\u0644 \u00ab\u0627\u0637\u0644\u0627\u0639\u0627\u062a \u06af\u0645\u0634\u062f\u0647\u00bb<\/td><\/tr><tr><td>\u0627\u0641\u0632\u0627\u06cc\u0634 \u0628\u0647\u0631\u0647\u200c\u0648\u0631\u06cc \u062a\u06cc\u0645 \u0641\u0631\u0648\u0634<\/td><td>\u0627\u0641\u0632\u0627\u06cc\u0634 \u0641\u0631\u0648\u0634 \u062a\u0627 \u06f2\u06f9\u066a<\/td><\/tr><tr><td>\u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u062f\u0627\u062f\u0647<\/td><td>\u06a9\u0627\u0647\u0634 \u062e\u0637\u0627\u0647\u0627\u06cc \u0627\u0646\u0633\u0627\u0646\u06cc<\/td><\/tr><tr><td>\u0628\u0647\u0628\u0648\u062f \u062a\u062c\u0631\u0628\u0647 \u0645\u0634\u062a\u0631\u06cc<\/td><td>\u06a9\u0627\u0647\u0634 \u0645\u06cc\u0627\u0646\u06af\u06cc\u0646 \u0632\u0645\u0627\u0646 \u0627\u0646\u062a\u0638\u0627\u0631 \u062a\u0627 \u06f6\u06f1\u066a<\/td><\/tr><tr><td>\u062d\u0641\u0638 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0641\u0639\u0644\u06cc<\/td><td>\u06a9\u0627\u0647\u0634 \u0647\u0632\u06cc\u0646\u0647 \u062c\u0630\u0628 \u0645\u0634\u062a\u0631\u06cc \u062c\u062f\u06cc\u062f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udca1 \u0646\u06a9\u062a\u0647 \u0645\u0647\u0645: \u0646\u06af\u0647 \u062f\u0627\u0634\u062a\u0646 \u06cc\u06a9 \u0645\u0634\u062a\u0631\u06cc \u0641\u0639\u0644\u06cc\u060c\u06f5 \u062a\u0627 \u06f7 \u0628\u0631\u0627\u0628\u0631 \u0627\u0631\u0632\u0627\u0646\u200c\u062a\u0631 \u0627\u0632 \u062c\u0630\u0628 \u0645\u0634\u062a\u0631\u06cc \u062c\u062f\u06cc\u062f \u0627\u0633\u062a. CRM \u062f\u0642\u06cc\u0642\u0627\u064b \u0628\u0631\u0627\u06cc \u0647\u0645\u06cc\u0646 \u0633\u0627\u062e\u062a\u0647 \u0634\u062f\u0647.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u0646\u0648\u0627\u0639 CRM \u06a9\u062f\u0627\u0645\u200c\u0627\u0646\u062f\u061f<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">CRM \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc (Operational CRM)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0628\u0631 \u0627\u062a\u0648\u0645\u0627\u0633\u06cc\u0648\u0646 \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627\u06cc \u0641\u0631\u0648\u0634\u060c \u0628\u0627\u0632\u0627\u0631\u06cc\u0627\u0628\u06cc \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f. \u0645\u0646\u0627\u0633\u0628\u200c\u062a\u0631\u06cc\u0646 \u0646\u0648\u0639 \u0628\u0631\u0627\u06cc \u062a\u06cc\u0645\u200c\u0647\u0627\u06cc\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0628\u0627 \u062d\u062c\u0645 \u0628\u0627\u0644\u0627\u06cc \u0633\u0631\u0646\u062e \u0648 \u062a\u0645\u0627\u0633 \u06a9\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM \u062a\u062d\u0644\u06cc\u0644\u06cc (Analytical CRM)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0628\u0631 \u062a\u062d\u0644\u06cc\u0644 \u062f\u0627\u062f\u0647\u200c\u0647\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc \u0628\u0631\u0627\u06cc \u06a9\u0634\u0641 \u0627\u0644\u06af\u0648\u0647\u0627 \u0648 \u0628\u0647\u0628\u0648\u062f \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f. \u0645\u0646\u0627\u0633\u0628 \u0645\u062f\u06cc\u0631\u0627\u0646 \u0648 \u062a\u06cc\u0645\u200c\u0647\u0627\u06cc \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM \u0645\u0634\u0627\u0631\u06a9\u062a\u06cc (Collaborative CRM)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0647\u0645\u0627\u0647\u0646\u06af\u06cc \u0628\u06cc\u0646 \u0648\u0627\u062d\u062f\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 (\u0641\u0631\u0648\u0634\u060c \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc\u060c \u0645\u0627\u0631\u06a9\u062a\u06cc\u0646\u06af) \u0631\u0627 \u0633\u0627\u062f\u0647 \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u0628\u0647\u200c\u0635\u0648\u0631\u062a \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0628\u06cc\u0646 \u062a\u06cc\u0645\u200c\u0647\u0627 \u0628\u0647 \u0627\u0634\u062a\u0631\u0627\u06a9 \u06af\u0630\u0627\u0634\u062a\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u0627\u0628\u0631\u06cc (Cloud CRM)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0633\u06cc\u0633\u062a\u0645 CRM \u0631\u0648\u06cc \u0628\u0633\u062a\u0631 \u0627\u0628\u0631\u06cc \u0646\u0635\u0628 \u0645\u06cc\u200c\u0634\u0648\u062f \u0648 \u0627\u0632 \u0647\u0631 \u062f\u0633\u062a\u06af\u0627\u0647\u06cc \u0642\u0627\u0628\u0644 \u062f\u0633\u062a\u0631\u0633\u06cc \u0627\u0633\u062a. \u0646\u06cc\u0627\u0632\u06cc \u0628\u0647 \u0633\u0631\u0648\u0631 \u0627\u062e\u062a\u0635\u0627\u0635\u06cc \u06cc\u0627 \u0646\u0635\u0628 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0646\u062f\u0627\u0631\u062f. \u0627\u06cc\u0646 \u0646\u0648\u0639 \u062f\u0631\u0627\u06cc\u0631\u0627\u0646 \u0628\u0647 \u062f\u0644\u06cc\u0644 \u0647\u0632\u06cc\u0646\u0647 \u06a9\u0645\u062a\u0631 \u0648 \u0627\u0646\u0639\u0637\u0627\u0641 \u0628\u06cc\u0634\u062a\u0631\u060c \u0645\u062d\u0628\u0648\u0628\u200c\u062a\u0631\u06cc\u0646 \u06af\u0632\u06cc\u0646\u0647 \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u0647\u0627 \u0634\u062f\u0647 \u0627\u0633\u062a.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u062a\u0641\u0627\u0648\u062a CRM \u0628\u0627 \u0627\u06a9\u0633\u0644\u060c \u0686\u0631\u0627 \u0627\u06a9\u0633\u0644 \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0634\u062a\u0631\u06cc \u06a9\u0627\u0641\u06cc \u0646\u06cc\u0633\u062a\u061f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u062e\u06cc\u0644\u06cc \u0627\u0632 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u0647\u0627 \u0628\u0627 \u0627\u06a9\u0633\u0644 \u0634\u0631\u0648\u0639 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f. \u0645\u0634\u06a9\u0644 \u0648\u0627\u0642\u0639\u06cc \u0627\u0632 \u06a9\u062c\u0627 \u0634\u0631\u0648\u0639 \u0645\u06cc\u200c\u0634\u0648\u062f\u061f<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0645\u0639\u06cc\u0627\u0631<\/th><th>\u0627\u06a9\u0633\u0644<\/th><th>\u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM<\/th><\/tr><\/thead><tbody><tr><td>\u0628\u0647\u200c\u0631\u0648\u0632\u0631\u0633\u0627\u0646\u06cc \u0647\u0645\u0632\u0645\u0627\u0646<\/td><td>\u274c \u06cc\u06a9 \u0646\u0641\u0631 \u062f\u0631 \u0647\u0631 \u0644\u062d\u0638\u0647<\/td><td>\u2705 \u0647\u0645\u0647 \u062a\u06cc\u0645 \u0628\u0647\u200c\u0637\u0648\u0631 \u0647\u0645\u0632\u0645\u0627\u0646<\/td><\/tr><tr><td>\u062a\u0627\u0631\u06cc\u062e\u0686\u0647 \u062a\u0639\u0627\u0645\u0644\u0627\u062a<\/td><td>\u274c \u062f\u0633\u062a\u06cc \u0648 \u0646\u0627\u0642\u0635<\/td><td>\u2705 \u062e\u0648\u062f\u06a9\u0627\u0631 \u0648 \u06a9\u0627\u0645\u0644<\/td><\/tr><tr><td>\u06cc\u0627\u062f\u0622\u0648\u0631\u06cc \u067e\u06cc\u06af\u06cc\u0631\u06cc<\/td><td>\u274c \u0646\u062f\u0627\u0631\u062f<\/td><td>\u2705 \u0646\u0648\u062a\u06cc\u0641\u06cc\u06a9\u06cc\u0634\u0646 \u062e\u0648\u062f\u06a9\u0627\u0631<\/td><\/tr><tr><td>\u06af\u0632\u0627\u0631\u0634\u200c\u06af\u06cc\u0631\u06cc<\/td><td>\u274c \u062f\u0633\u062a\u06cc \u0648 \u0632\u0645\u0627\u0646\u200c\u0628\u0631<\/td><td>\u2705 \u0644\u062d\u0638\u0647\u200c\u0627\u06cc \u0648 \u062e\u0648\u062f\u06a9\u0627\u0631<\/td><\/tr><tr><td>\u0627\u062a\u0635\u0627\u0644 \u0628\u0647 \u062a\u0644\u0641\u0646\/\u067e\u06cc\u0627\u0645\u06a9<\/td><td>\u274c \u0627\u0645\u06a9\u0627\u0646\u200c\u067e\u0630\u06cc\u0631 \u0646\u06cc\u0633\u062a<\/td><td>\u2705 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647<\/td><\/tr><tr><td>\u0627\u0645\u0646\u06cc\u062a \u062f\u0627\u062f\u0647<\/td><td>\u274c \u0636\u0639\u06cc\u0641<\/td><td>\u2705 \u0633\u0637\u062d \u062f\u0633\u062a\u0631\u0633\u06cc \u0645\u0634\u062e\u0635<\/td><\/tr><tr><td>\u0645\u0642\u06cc\u0627\u0633\u200c\u067e\u0630\u06cc\u0631\u06cc<\/td><td>\u274c \u0628\u0627 \u0631\u0634\u062f \u062a\u06cc\u0645 \u06a9\u0646\u062f \u0645\u06cc\u200c\u0634\u0648\u062f<\/td><td>\u2705 \u0628\u0631\u0627\u06cc \u0647\u0631 \u0627\u0646\u062f\u0627\u0632\u0647\u200c\u0627\u06cc<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06af\u0631 \u062a\u06cc\u0645 \u0634\u0645\u0627 \u0628\u06cc\u0634 \u0627\u0632 \u06f3 \u0646\u0641\u0631 \u062f\u0627\u0631\u062f \u06cc\u0627 \u0645\u0627\u0647\u0627\u0646\u0647 \u0628\u0627 \u0628\u06cc\u0634 \u0627\u0632 \u06f5\u06f0 \u0633\u0631\u0646\u062e \u0631\u0648\u0628\u0647\u200c\u0631\u0648 \u0645\u06cc\u200c\u0634\u0648\u06cc\u062f\u060c \u0627\u062d\u062a\u0645\u0627\u0644\u0627\u064b \u0632\u0645\u0627\u0646 \u062c\u0627\u0628\u062c\u0627\u06cc\u06cc \u0627\u0632 \u0627\u06a9\u0633\u0644 \u0628\u0647 CRM \u0631\u0633\u06cc\u062f\u0647 \u0627\u0633\u062a.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0648\u06cc\u0698\u06af\u06cc\u200c\u0647\u0627\u06cc \u06cc\u06a9 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0645\u0646\u0627\u0633\u0628<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0648\u0642\u062a\u06cc \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u062a\u0627\u0646 \u0647\u0633\u062a\u06cc\u062f\u060c \u0627\u06cc\u0646 \u0686\u06a9\u200c\u0644\u06cc\u0633\u062a \u0631\u0627 \u062f\u0631 \u0646\u0638\u0631 \u0628\u06af\u06cc\u0631\u06cc\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0633\u0631\u0646\u062e \u0648 \u0642\u06cc\u0641 \u0641\u0631\u0648\u0634\u061b \u062b\u0628\u062a\u060c \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0628\u0646\u062f\u06cc \u0648 \u067e\u06cc\u06af\u06cc\u0631\u06cc \u0645\u0631\u062d\u0644\u0647\u200c\u0628\u0647\u200c\u0645\u0631\u062d\u0644\u0647<\/li>\n\n\n\n<li>\u062a\u0627\u0631\u06cc\u062e\u0686\u0647 \u06a9\u0627\u0645\u0644 \u0645\u0634\u062a\u0631\u06cc\u061b \u0647\u0631 \u062a\u0645\u0627\u0633\u060c \u0627\u06cc\u0645\u06cc\u0644 \u0648 \u067e\u06cc\u0627\u0645 \u062f\u0631 \u06cc\u06a9 \u067e\u0631\u0648\u0641\u0627\u06cc\u0644<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0648\u0638\u0627\u06cc\u0641 \u0648 \u06cc\u0627\u062f\u0622\u0648\u0631\u06cc\u061b \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0631\u06cc\u0632\u06cc \u067e\u06cc\u06af\u06cc\u0631\u06cc\u200c\u0647\u0627\u06cc \u0622\u06cc\u0646\u062f\u0647<\/li>\n\n\n\n<li>\u06af\u0632\u0627\u0631\u0634\u200c\u06af\u06cc\u0631\u06cc \u0648 \u062f\u0627\u0634\u0628\u0648\u0631\u062f\u061b \u062f\u06cc\u062f \u0644\u062d\u0638\u0647\u200c\u0627\u06cc \u0628\u0647 \u0639\u0645\u0644\u06a9\u0631\u062f \u062a\u06cc\u0645<\/li>\n\n\n\n<li>\u062f\u0633\u062a\u0631\u0633\u06cc \u0627\u0628\u0631\u06cc \u0648 \u0645\u0648\u0628\u0627\u06cc\u0644\u061b \u06a9\u0627\u0631 \u0627\u0632 \u0647\u0631 \u0645\u06a9\u0627\u0646\u06cc<\/li>\n\n\n\n<li>\u0627\u062a\u0635\u0627\u0644 \u0628\u0647 \u062a\u0644\u0641\u0646 \u0648 \u0645\u0631\u06a9\u0632 \u062a\u0645\u0627\u0633\u061b \u062a\u0645\u0627\u0633 \u0628\u0627 \u06cc\u06a9 \u06a9\u0644\u06cc\u06a9\u060c \u0646\u0645\u0627\u06cc\u0634 \u067e\u0627\u067e\u200c\u0622\u067e \u0645\u0634\u062a\u0631\u06cc<\/li>\n\n\n\n<li>\u0627\u062a\u0635\u0627\u0644 \u0628\u0647 \u067e\u0646\u0644 \u067e\u06cc\u0627\u0645\u06a9\u06cc\u061b \u0627\u0631\u0633\u0627\u0644 \u067e\u06cc\u0627\u0645 \u0647\u062f\u0641\u0645\u0646\u062f \u0645\u0633\u062a\u0642\u06cc\u0645 \u0627\u0632 CRM<\/li>\n\n\n\n<li>\u0627\u0645\u0646\u06cc\u062a \u0648 \u0633\u0637\u062d \u062f\u0633\u062a\u0631\u0633\u06cc\u061b \u0647\u0631 \u06a9\u0627\u0631\u0628\u0631 \u0641\u0642\u0637 \u0628\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0645\u0631\u062a\u0628\u0637 \u062f\u0633\u062a\u0631\u0633\u06cc \u062f\u0627\u0631\u062f<\/li>\n\n\n\n<li>\u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0641\u0627\u0631\u0633\u06cc\u061b \u0631\u0627\u0628\u0637 \u06a9\u0627\u0631\u0628\u0631\u06cc \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0628\u0647 \u0632\u0628\u0627\u0646 \u0641\u0627\u0631\u0633\u06cc<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">CRM \u0627\u0628\u0631\u06cc \u0686\u06cc\u0633\u062a \u0648 \u0686\u0631\u0627 \u0627\u0646\u062a\u062e\u0627\u0628 \u0647\u0648\u0634\u0645\u0646\u062f\u0627\u0646\u0647\u200c\u062a\u0631\u06cc \u0627\u0633\u062a\u061f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \u0627\u0628\u0631\u06cc (Cloud CRM) \u06cc\u0639\u0646\u06cc \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0631\u0648\u06cc \u0633\u0631\u0648\u0631\u0647\u0627\u06cc \u0627\u0631\u0627\u0626\u0647\u200c\u062f\u0647\u0646\u062f\u0647 \u0627\u062c\u0631\u0627 \u0645\u06cc\u200c\u0634\u0648\u062f \u0648 \u0634\u0645\u0627 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0645\u0631\u0648\u0631\u06af\u0631 \u06cc\u0627 \u0627\u067e\u0644\u06cc\u06a9\u06cc\u0634\u0646 \u0628\u0647 \u0622\u0646 \u062f\u0633\u062a\u0631\u0633\u06cc \u062f\u0627\u0631\u06cc\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u0632\u0627\u06cc\u0627\u06cc \u0627\u0635\u0644\u06cc CRM \u0627\u0628\u0631\u06cc \u062f\u0631 \u0645\u0642\u0627\u0628\u0644 \u0646\u0635\u0628 \u0631\u0648\u06cc \u0633\u0631\u0648\u0631 \u062f\u0627\u062e\u0644\u06cc:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0628\u062f\u0648\u0646 \u0647\u0632\u06cc\u0646\u0647 \u0627\u0648\u0644\u06cc\u0647 \u0633\u0646\u06af\u06cc\u0646: <\/strong>\u0646\u06cc\u0627\u0632\u06cc \u0628\u0647 \u062e\u0631\u06cc\u062f \u0633\u0631\u0648\u0631 \u0627\u062e\u062a\u0635\u0627\u0635\u06cc \u0646\u06cc\u0633\u062a<\/li>\n\n\n\n<li><strong>\u0628\u0647\u200c\u0631\u0648\u0632\u0631\u0633\u0627\u0646\u06cc \u062e\u0648\u062f\u06a9\u0627\u0631:<\/strong> \u0647\u0645\u06cc\u0634\u0647 \u0627\u0632 \u0622\u062e\u0631\u06cc\u0646 \u0646\u0633\u062e\u0647 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f<\/li>\n\n\n\n<li><strong>\u062f\u0633\u062a\u0631\u0633\u06cc \u0627\u0632 \u0647\u0645\u0647 \u062c\u0627:<\/strong> \u0645\u0648\u0628\u0627\u06cc\u0644\u060c \u0644\u067e\u200c\u062a\u0627\u067e\u060c \u062f\u0641\u062a\u0631 \u06cc\u0627 \u062e\u0627\u0646\u0647<\/li>\n\n\n\n<li><strong>\u0627\u0645\u0646\u06cc\u062a \u0628\u0627\u0644\u0627:<\/strong> \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u200c\u06af\u06cc\u0631\u06cc \u062e\u0648\u062f\u06a9\u0627\u0631 \u0648 \u062d\u0641\u0627\u0638\u062a \u0627\u0632 \u062f\u0627\u062f\u0647\u200c\u0647\u0627<\/li>\n\n\n\n<li><strong>\u0645\u0642\u06cc\u0627\u0633\u200c\u067e\u0630\u06cc\u0631\u06cc:<\/strong> \u0628\u0627 \u0631\u0634\u062f \u062a\u06cc\u0645\u060c \u0641\u0642\u0637 \u062a\u0639\u062f\u0627\u062f \u06a9\u0627\u0631\u0628\u0631 \u0631\u0627 \u0627\u0636\u0627\u0641\u0647 \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f<\/li>\n<\/ul>\n\n\n    <div class=\"cta-link\"><img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2021\/10\/crm2-150x150.jpg\" alt=CRM \u0627\u0628\u0631\u06cc \u0686\u06cc\u0633\u062a\u061f| \u0646\u06a9\u0627\u062a\u06cc \u06a9\u0647 \u0628\u0627\u06cc\u062f \u0642\u0628\u0644 \u0627\u0632 \u0631\u0627\u0647\u200c\u0627\u0646\u062f\u0627\u0632\u06cc \u0633\u06cc \u0622\u0631 \u0627\u0645 \u0627\u0628\u0631\u06cc \u0628\u062f\u0627\u0646\u06cc\u062f\"> <span>\u0628\u06cc\u0634\u062a\u0631 \u0628\u062e\u0648\u0627\u0646\u06cc\u062f:<\/span><a href=\"https:\/\/navatel.ir\/blog\/cloud-crm\/\">CRM \u0627\u0628\u0631\u06cc \u0686\u06cc\u0633\u062a\u061f| \u0646\u06a9\u0627\u062a\u06cc \u06a9\u0647 \u0628\u0627\u06cc\u062f \u0642\u0628\u0644 \u0627\u0632 \u0631\u0627\u0647\u200c\u0627\u0646\u062f\u0627\u0632\u06cc \u0633\u06cc \u0622\u0631 \u0627\u0645 \u0627\u0628\u0631\u06cc \u0628\u062f\u0627\u0646\u06cc\u062f<\/a><\/div>\n    \n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u062a\u0635\u0627\u0644 CRM \u0628\u0647 VoIP\u060c \u0645\u0631\u06a9\u0632 \u062a\u0645\u0627\u0633 \u0627\u0628\u0631\u06cc \u0648 \u067e\u06cc\u0627\u0645\u06a9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u06cc\u06a9\u06cc \u0627\u0632 \u0645\u0647\u0645\u200c\u062a\u0631\u06cc\u0646 \u0645\u0632\u06cc\u062a\u200c\u0647\u0627\u06cc CRM\u200c\u0647\u0627\u06cc \u0645\u062f\u0631\u0646\u060c \u06cc\u06a9\u067e\u0627\u0631\u0686\u06af\u06cc \u0628\u0627 \u0633\u06cc\u0633\u062a\u0645\u200c\u0647\u0627\u06cc \u0627\u0631\u062a\u0628\u0627\u0637\u06cc \u0648 <a href=\"https:\/\/navatel.ir\/blog\/%D9%87%D9%85%D9%87-%DA%86%DB%8C%D8%B2-%D8%AF%D8%B1%D8%A8%D8%A7%D8%B1%D9%87-%D8%A7%D8%AA%D8%B5%D8%A7%D9%84-crm-%D8%A8%D9%87-%D9%88%DB%8C%D9%BE\/\"><strong>\u0627\u062a\u0635\u0627\u0644 crm \u0628\u0647 voip<\/strong><\/a> \u0627\u0633\u062a. \u0648\u0642\u062a\u06cc CRM \u0628\u0647 \u0645\u0631\u06a9\u0632 \u062a\u0644\u0641\u0646 \u0627\u0628\u0631\u06cc \u0645\u062a\u0635\u0644 \u0628\u0627\u0634\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0628\u0627 \u06cc\u06a9 \u06a9\u0644\u06cc\u06a9 \u0631\u0648\u06cc \u0634\u0645\u0627\u0631\u0647 \u0645\u0634\u062a\u0631\u06cc \u062a\u0645\u0627\u0633 \u0628\u0631\u0642\u0631\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f<\/li>\n\n\n\n<li>\u0642\u0628\u0644 \u0627\u0632 \u067e\u0627\u0633\u062e \u0628\u0647 \u062a\u0645\u0627\u0633\u060c \u067e\u0631\u0648\u0641\u0627\u06cc\u0644 \u06a9\u0627\u0645\u0644 \u0645\u0634\u062a\u0631\u06cc \u0646\u0645\u0627\u06cc\u0634 \u062f\u0627\u062f\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f<\/li>\n\n\n\n<li>\u0645\u062f\u062a \u0648 \u0645\u062d\u062a\u0648\u0627\u06cc \u0647\u0631 \u0645\u06a9\u0627\u0644\u0645\u0647 \u062b\u0628\u062a \u0645\u06cc\u200c\u0634\u0648\u062f<\/li>\n\n\n\n<li>\u0633\u0631\u0646\u062e\u200c\u0647\u0627\u06cc \u062c\u062f\u06cc\u062f \u0645\u0633\u062a\u0642\u06cc\u0645 \u0627\u0632 \u06af\u0632\u0627\u0631\u0634 \u062a\u0645\u0627\u0633\u200c\u0647\u0627 \u0628\u0647 CRM \u0627\u0636\u0627\u0641\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0628\u06cc\u0634\u062a\u0631 \u0628\u062e\u0648\u0627\u0646\u06cc\u062f: <a href=\"https:\/\/navatel.ir\/blog\/%D8%A7%D8%B1%D8%AA%D8%A8%D8%A7%D8%B7-%D9%85%D8%B1%DA%A9%D8%B2-%D8%AA%D9%84%D9%81%D9%86-%D8%A7%D8%A8%D8%B1%DB%8C-crm\/\"><strong>\u0627\u062a\u0635\u0627\u0644 CRM \u0628\u0647 \u0645\u0631\u06a9\u0632 \u062a\u0644\u0641\u0646 \u0627\u0628\u0631\u06cc<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0648\u0642\u062a\u06cc CRM \u0628\u0647 \u067e\u0646\u0644 \u067e\u06cc\u0627\u0645\u06a9\u06cc \u0645\u062a\u0635\u0644 \u0628\u0627\u0634\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u067e\u06cc\u0627\u0645\u06a9 \u0647\u062f\u0641\u0645\u0646\u062f \u0645\u0633\u062a\u0642\u06cc\u0645 \u0627\u0632 \u067e\u0631\u0648\u0641\u0627\u06cc\u0644 \u0645\u0634\u062a\u0631\u06cc \u0627\u0631\u0633\u0627\u0644 \u0645\u06cc\u200c\u0634\u0648\u062f<\/li>\n\n\n\n<li>\u0633\u0631\u0646\u062e\u200c\u0647\u0627\u06cc \u062f\u0631\u06cc\u0627\u0641\u062a\u06cc \u0627\u0632 \u067e\u06cc\u0627\u0645\u06a9 \u0628\u0647\u200c\u0635\u0648\u0631\u062a \u062e\u0648\u062f\u06a9\u0627\u0631 \u0648\u0627\u0631\u062f CRM \u0645\u06cc\u200c\u0634\u0648\u0646\u062f<\/li>\n<\/ul>\n\n\n    <div class=\"cta-link\"><img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2021\/07\/crm-1-150x150.jpg\" alt=\u0627\u062a\u0635\u0627\u0644 \u0645\u0631\u06a9\u0632 \u062a\u0645\u0627\u0633 \u0627\u0628\u0631\u06cc \u0628\u0647 CRM| \u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0647\u06cc\u0646\u0647\u200c\u06cc \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646\"> <span>\u0628\u06cc\u0634\u062a\u0631 \u0628\u062e\u0648\u0627\u0646\u06cc\u062f:<\/span><a href=\"https:\/\/navatel.ir\/blog\/%d8%a7%d8%b1%d8%aa%d8%a8%d8%a7%d8%b7-%d9%85%d8%b1%da%a9%d8%b2-%d8%aa%d9%84%d9%81%d9%86-%d8%a7%d8%a8%d8%b1%db%8c-crm\/\">\u0627\u062a\u0635\u0627\u0644 \u0645\u0631\u06a9\u0632 \u062a\u0645\u0627\u0633 \u0627\u0628\u0631\u06cc \u0628\u0647 CRM| \u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0647\u06cc\u0646\u0647\u200c\u06cc \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646<\/a><\/div>\n    \n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/ffc457c2-2c2c-4c75-b08c-04279d66b3eb.webp\" alt=\"\u0627\u062a\u0635\u0627\u0644 crm \u0628\u0647 \u0645\u0631\u06a9\u0632 \u062a\u0644\u0641\u0646 \u0627\u0628\u0631\u06cc\" class=\"wp-image-9425\" srcset=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/ffc457c2-2c2c-4c75-b08c-04279d66b3eb.webp 900w, https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/ffc457c2-2c2c-4c75-b08c-04279d66b3eb-300x200.webp 300w, https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2022\/04\/ffc457c2-2c2c-4c75-b08c-04279d66b3eb-768x512.webp 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0686\u0637\u0648\u0631 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0631\u0627 \u0627\u0646\u062a\u062e\u0627\u0628 \u06a9\u0646\u06cc\u0645\u061f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0642\u0628\u0644 \u0627\u0632 \u062e\u0631\u06cc\u062f \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM\u060c \u0627\u06cc\u0646 \u0633\u0648\u0627\u0644\u200c\u0647\u0627 \u0631\u0627 \u0627\u0632 \u0627\u0631\u0627\u0626\u0647\u200c\u062f\u0647\u0646\u062f\u0647 \u0628\u067e\u0631\u0633\u06cc\u062f:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0622\u06cc\u0627 \u0631\u0627\u0628\u0637 \u06a9\u0627\u0631\u0628\u0631\u06cc \u0641\u0627\u0631\u0633\u06cc \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u062f\u0627\u062e\u0644\u06cc \u062f\u0627\u0631\u062f\u061f<\/li>\n\n\n\n<li>\u0622\u06cc\u0627 \u0628\u0627 \u0633\u06cc\u0633\u062a\u0645 \u062a\u0644\u0641\u0646\u06cc \u0641\u0639\u0644\u06cc \u0645\u0627 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f\u061f<\/li>\n\n\n\n<li>\u0647\u0632\u06cc\u0646\u0647 \u0628\u0647 \u0627\u0632\u0627\u06cc \u0647\u0631 \u06a9\u0627\u0631\u0628\u0631 \u062f\u0631\u0645\u0627\u0647 \u0686\u0642\u062f\u0631 \u0627\u0633\u062a\u061f<\/li>\n\n\n\n<li>\u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u06a9\u062c\u0627 \u0630\u062e\u06cc\u0631\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f\u061f (\u0633\u0631\u0648\u0631 \u062f\u0627\u062e\u0644 \u0627\u06cc\u0631\u0627\u0646 \u0645\u0647\u0645 \u0627\u0633\u062a)<\/li>\n\n\n\n<li>\u0622\u06cc\u0627 \u0646\u0633\u062e\u0647 \u0622\u0632\u0645\u0627\u06cc\u0634\u06cc \u0631\u0627\u06cc\u06af\u0627\u0646 \u062f\u0627\u0631\u062f\u061f<\/li>\n\n\n\n<li>\u0633\u0637\u062d \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u067e\u0633 \u0627\u0632 \u0641\u0631\u0648\u0634 \u0686\u06af\u0648\u0646\u0647 \u0627\u0633\u062a\u061f<\/li>\n<\/ol>\n\n\n    <div class=\"cta-link\"><img decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/navatel.ir\/blog\/wp-content\/uploads\/2025\/01\/customer-relationsh-management-150x150.jpg\" alt=\u0645\u0639\u0631\u0641\u06cc \u0628\u0647\u062a\u0631\u06cc\u0646 \u0633\u06cc\u0633\u062a\u0645 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646\"> <span>\u0628\u06cc\u0634\u062a\u0631 \u0628\u062e\u0648\u0627\u0646\u06cc\u062f:<\/span><a href=\"https:\/\/navatel.ir\/blog\/customer-relationship-management\/\">\u0645\u0639\u0631\u0641\u06cc \u0628\u0647\u062a\u0631\u06cc\u0646 \u0633\u06cc\u0633\u062a\u0645 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646<\/a><\/div>\n    \n\n\n\n<style>\n.nvt-crm-cta {\n  background: linear-gradient(135deg, #005DE7 0%, #004BC0 100%);\n  border-radius: 16px;\n  padding: 32px 28px;\n  text-align: right;\n  direction: rtl;\n  font-family: 'IRANSans', 'Vazir', Tahoma, sans-serif;\n  margin: 40px 0;\n  position: relative;\n  overflow: hidden;\n}\n.nvt-crm-cta::before {\n  content: '';\n  position: absolute;\n  top: -40px; left: -40px;\n  width: 180px; height: 180px;\n  background: rgba(255,199,46,0.12);\n  border-radius: 50%;\n}\n.nvt-crm-cta .cta-badge {\n  display: inline-block;\n  background: #FFC72E;\n  color: #1a1a1a;\n  font-size: 12px;\n  font-weight: 700;\n  padding: 4px 12px;\n  border-radius: 20px;\n  margin-bottom: 14px;\n}\n.nvt-crm-cta h3 {\n  color: #ffffff;\n  font-size: 20px;\n  font-weight: 700;\n  margin: 0 0 12px 0;\n  line-height: 1.6;\n}\n.nvt-crm-cta p {\n  color: rgba(255,255,255,0.85);\n  font-size: 14px;\n  line-height: 1.8;\n  margin: 0 0 20px 0;\n}\n.nvt-crm-cta .cta-stats {\n  display: flex;\n  gap: 20px;\n  margin-bottom: 24px;\n  flex-wrap: wrap;\n}\n.nvt-crm-cta .cta-stat {\n  text-align: center;\n}\n.nvt-crm-cta .cta-stat strong {\n  display: block;\n  color: #FFC72E;\n  font-size: 22px;\n  font-weight: 800;\n}\n.nvt-crm-cta .cta-stat span {\n  color: rgba(255,255,255,0.75);\n  font-size: 11px;\n}\n.nvt-crm-cta .cta-btn {\n  display: inline-block;\n  background: #FFC72E;\n  color: #1a1a1a;\n  font-weight: 700;\n  font-size: 15px;\n  padding: 13px 28px;\n  border-radius: 10px;\n  text-decoration: none;\n  transition: transform 0.2s, box-shadow 0.2s;\n  box-shadow: 0 4px 15px rgba(255,199,46,0.4);\n}\n.nvt-crm-cta .cta-btn:hover {\n  transform: translateY(-2px);\n  box-shadow: 0 6px 20px rgba(255,199,46,0.5);\n}\n@media (max-width: 600px) {\n  .nvt-crm-cta { padding: 24px 18px; }\n  .nvt-crm-cta h3 { font-size: 17px; }\n  .nvt-crm-cta .cta-stats { gap: 14px; }\n  .nvt-crm-cta .cta-stat strong { font-size: 18px; }\n  .nvt-crm-cta .cta-btn { width: 100%; text-align: center; display: block; }\n}\n<\/style>\n\n<div class=\"nvt-crm-cta\">\n  <span class=\"cta-badge\">\ud83d\ude80 \u067e\u06cc\u0634\u0646\u0647\u0627\u062f \u0646\u0648\u0627\u062a\u0644<\/span>\n  <h3>\u0647\u0646\u0648\u0632 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646\u062a\u0627\u0646 \u0631\u0627 \u062f\u0631 \u0627\u06a9\u0633\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f\u061f<\/h3>\n  <p>\n    \u062a\u06cc\u0645\u200c\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0627\u0632 CRM \u0646\u0648\u0627\u062a\u0644 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f\u060c \u0645\u06cc\u0627\u0646\u06af\u06cc\u0646<strong> \u06f2\u06f9\u066a \u0641\u0631\u0648\u0634 \u0628\u06cc\u0634\u062a\u0631<\/strong> \u0648\n    <strong>\u06f6\u06f1\u066a \u0632\u0645\u0627\u0646 \u06a9\u0645\u062a\u0631<\/strong> \u0635\u0631\u0641 \u067e\u06cc\u06af\u06cc\u0631\u06cc\u200c\u0647\u0627\u06cc \u062f\u0633\u062a\u06cc \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f.\n    \u06cc\u06a9\u067e\u0627\u0631\u0686\u06af\u06cc \u0628\u0627 \u0645\u0631\u06a9\u0632 \u062a\u0644\u0641\u0646\u060c \u067e\u0646\u0644 \u067e\u06cc\u0627\u0645\u06a9\u06cc \u0648 \u06af\u0632\u0627\u0631\u0634\u200c\u06af\u06cc\u0631\u06cc \u0644\u062d\u0638\u0647\u200c\u0627\u06cc\u060c \u0647\u0645\u0647 \u062f\u0631 \u06cc\u06a9 \u067e\u0646\u0644.\n  <\/p>\n  <div class=\"cta-stats\">\n    <div class=\"cta-stat\">\n      <strong>\u06f2\u06f9\u066a<\/strong>\n      <span>\u0627\u0641\u0632\u0627\u06cc\u0634 \u0641\u0631\u0648\u0634<\/span>\n    <\/div>\n    <div class=\"cta-stat\">\n      <strong>\u06f6\u06f1\u066a<\/strong>\n      <span>\u0635\u0631\u0641\u0647\u200c\u062c\u0648\u06cc\u06cc \u062f\u0631 \u0632\u0645\u0627\u0646<\/span>\n    <\/div>\n    <div class=\"cta-stat\">\n      <strong>\u06f5\u00d7<\/strong>\n      <span>\u0628\u0627\u0632\u06af\u0634\u062a \u0633\u0631\u0645\u0627\u06cc\u0647<\/span>\n    <\/div>\n  <\/div>\n  <a href=\"https:\/\/navatel.ir\/products\/crm\/\" class=\"cta-btn\">\n    CRM \u0646\u0648\u0627\u062a\u0644 \u0631\u0627 \u0631\u0627\u06cc\u06af\u0627\u0646 \u0627\u0645\u062a\u062d\u0627\u0646 \u06a9\u0646\u06cc\u062f\u2190\n  <\/a>\n<\/div>\n\n\n\n<h2 class=\"gb-headline gb-headline-11f376c9 gb-headline-text\">\u067e\u0631\u0633\u0634\u200c\u0647\u0627\u06cc \u0645\u062a\u062f\u0627\u0648\u0644 \u062f\u0631\u0628\u0627\u0631\u0647 CRM<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\" style=\"text-align:right\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1767787471391\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">CRM \u0686\u06cc\u0633\u062a \u0628\u0647 \u0632\u0628\u0627\u0646 \u0633\u0627\u062f\u0647\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CRM \u06cc\u06a9 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0627\u0633\u062a \u06a9\u0647 \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u0633\u0627\u0628\u0642\u0647 \u0648 \u062a\u0639\u0627\u0645\u0644\u0627\u062a \u0647\u0645\u0647 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646\u062a\u0627\u0646 \u0631\u0627 \u062f\u0631 \u06cc\u06a9 \u0645\u06a9\u0627\u0646 \u0645\u062a\u0645\u0631\u06a9\u0632 \u0646\u06af\u0647 \u0645\u06cc\u200c\u062f\u0627\u0631\u062f \u062a\u0627 \u062a\u06cc\u0645 \u0641\u0631\u0648\u0634\u060c \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0648 \u0628\u0627\u0632\u0627\u0631\u06cc\u0627\u0628\u06cc \u0634\u0645\u0627 \u0647\u0645\u0627\u0647\u0646\u06af\u200c\u062a\u0631 \u06a9\u0627\u0631 \u06a9\u0646\u0646\u062f.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787532411\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">CRM \u0645\u062e\u0641\u0641 \u0686\u06cc\u0633\u062a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0645\u062e\u0641\u0641 Customer Relationship Management\u060c \u0628\u0647 \u0641\u0627\u0631\u0633\u06cc \u00ab\u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\u00bb. \u062f\u0631 \u0632\u0628\u0627\u0646 \u0641\u0627\u0631\u0633\u06cc \u0645\u062d\u0627\u0648\u0631\u0647 \u00ab\u0633\u06cc \u0622\u0631\u0627\u0645\u00bb \u06cc\u0627 \u00ab\u0633\u06cc \u0627\u0631\u0627\u0645\u00bb \u0647\u0645 \u06af\u0641\u062a\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787533603\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0628\u0647\u062a\u0631\u06cc\u0646 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0628\u0631\u0627\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u0647\u0627\u06cc \u0627\u06cc\u0631\u0627\u0646\u06cc \u06a9\u062f\u0627\u0645 \u0627\u0633\u062a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0628\u0647\u062a\u0631\u06cc\u0646 CRM \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u0622\u0646 \u0627\u0633\u062a \u06a9\u0647 \u0631\u0627\u0628\u0637 \u0641\u0627\u0631\u0633\u06cc \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f\u060c \u0628\u0627 \u0633\u06cc\u0633\u062a\u0645 \u062a\u0644\u0641\u0646 \u0627\u0628\u0631\u06cc \u0648 \u067e\u0646\u0644 \u067e\u06cc\u0627\u0645\u06a9\u06cc \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0634\u0648\u062f\u060c \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0631\u0648\u06cc \u0633\u0631\u0648\u0631 \u062f\u0627\u062e\u0644 \u0627\u06cc\u0631\u0627\u0646 \u0628\u0627\u0634\u062f\u060c \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0641\u0627\u0631\u0633\u06cc \u0627\u0631\u0627\u0626\u0647 \u062f\u0647\u062f.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787534755\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0622\u06cc\u0627 CRM \u0641\u0642\u0637 \u0628\u0631\u0627\u06cc \u0634\u0631\u06a9\u062a\u200c\u0647\u0627\u06cc \u0628\u0632\u0631\u06af \u0627\u0633\u062a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u062e\u06cc\u0631. \u062d\u062a\u06cc \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631\u0647\u0627\u06cc \u06a9\u0648\u0686\u06a9 \u0628\u0627\u06f2 \u062a\u0627 \u06f3 \u0646\u0641\u0631 \u062a\u06cc\u0645 \u0641\u0631\u0648\u0634 \u0647\u0645 \u0627\u0632 CRM \u0633\u0648\u062f \u0645\u06cc\u200c\u0628\u0631\u0646\u062f. CRM\u200c\u0647\u0627\u06cc \u0627\u0628\u0631\u06cc \u0627\u0645\u0631\u0648\u0632 \u0628\u0631\u0627\u06cc \u0647\u0631 \u0627\u0646\u062f\u0627\u0632\u0647\u200c\u0627\u06cc \u0645\u0642\u06cc\u0627\u0633\u200c\u067e\u0630\u06cc\u0631 \u0647\u0633\u062a\u0646\u062f.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787536035\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u062a\u0641\u0627\u0648\u062a CRM \u0648 ERP \u0686\u06cc\u0633\u062a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CRM \u0628\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f. ERP \u0633\u06cc\u0633\u062a\u0645 \u062c\u0627\u0645\u0639\u200c\u062a\u0631\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0645\u0646\u0627\u0628\u0639 \u06a9\u0644 \u0633\u0627\u0632\u0645\u0627\u0646 (\u0645\u0627\u0644\u06cc\u060c \u0627\u0646\u0628\u0627\u0631\u060c \u0645\u0646\u0627\u0628\u0639 \u0627\u0646\u0633\u0627\u0646\u06cc) \u0631\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u06cc\u200c\u06a9\u0646\u062f. \u0628\u0639\u0636\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0627\u0632 \u0647\u0631 \u062f\u0648 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787673239\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0647\u0632\u06cc\u0646\u0647 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0686\u0642\u062f\u0631 \u0627\u0633\u062a\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CRM\u200c\u0647\u0627\u06cc \u0627\u0628\u0631\u06cc \u0645\u0639\u0645\u0648\u0644\u0627\u064b \u0628\u0631 \u0627\u0633\u0627\u0633 \u062a\u0639\u062f\u0627\u062f \u06a9\u0627\u0631\u0628\u0631 \u062f\u0631\u0645\u0627\u0647 \u0642\u06cc\u0645\u062a\u200c\u06af\u0630\u0627\u0631\u06cc \u0645\u06cc\u200c\u0634\u0648\u0646\u062f. \u0628\u0631\u0627\u06cc \u0645\u0634\u0627\u0648\u0631\u0647 \u0648 \u0642\u06cc\u0645\u062a \u062f\u0642\u06cc\u0642 CRM \u0646\u0648\u0627\u062a\u0644\u060c \u0627\u0632 \u0635\u0641\u062d\u0647 \u0645\u062d\u0635\u0648\u0644 CRM \u0628\u0627\u0632\u062f\u06cc\u062f \u06a9\u0646\u06cc\u062f.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787758541\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u0686\u0631\u0627 \u0628\u0631\u062e\u06cc CRM\u0647\u0627 \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0634\u06a9\u0633\u062a \u0645\u06cc\u200c\u062e\u0648\u0631\u0646\u062f\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0628\u0647\u200c\u062f\u0644\u06cc\u0644 \u067e\u06cc\u0686\u06cc\u062f\u06af\u06cc \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631\u060c \u0639\u062f\u0645 \u0622\u0645\u0648\u0632\u0634 \u06a9\u0627\u0631\u0628\u0631\u0627\u0646 \u0648 \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0646\u0628\u0648\u062f\u0646 \u0628\u0627 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc\u06cc \u0645\u062b\u0644 \u0645\u0631\u06a9\u0632 \u062a\u0645\u0627\u0633 \u06cc\u0627 \u062a\u0644\u0641\u0646 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767787809243\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">CRM \u0627\u0628\u0631\u06cc \u0646\u0648\u0627\u062a\u0644 \u0686\u0647 \u062a\u0641\u0627\u0648\u062a\u06cc \u0628\u0627 CRM\u0647\u0627\u06cc \u0645\u0639\u0645\u0648\u0644\u06cc \u062f\u0627\u0631\u062f\u061f<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CRM \u0627\u0628\u0631\u06cc \u0646\u0648\u0627\u062a\u0644 \u0628\u0647\u200c\u0635\u0648\u0631\u062a \u06cc\u06a9\u067e\u0627\u0631\u0686\u0647 \u0628\u0627 \u0645\u0631\u06a9\u0632 \u062a\u0644\u0641\u0646 \u0627\u0628\u0631\u06cc\u060c \u067e\u0646\u0644 \u067e\u06cc\u0627\u0645\u06a9\u06cc \u0648 \u067e\u0646\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u06a9\u0627\u0631 \u0645\u06cc\u200c\u06a9\u0646\u062f \u0648 \u0647\u0645\u0647 \u062a\u0639\u0627\u0645\u0644\u0627\u062a \u0645\u0634\u062a\u0631\u06cc \u0631\u0627 \u062f\u0631 \u06cc\u06a9 \u062f\u0627\u0634\u0628\u0648\u0631\u062f \u0646\u0645\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u062f.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0627\u062d\u062a\u0645\u0627\u0644\u0627\u064b \u0628\u0631\u0627\u06cc\u062a\u0627\u0646 \u067e\u06cc\u0634 \u0622\u0645\u062f\u0647: \u0645\u0634\u062a\u0631\u06cc \u0632\u0646\u06af \u0645\u06cc\u200c\u0632\u0646\u062f\u060c \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u0634 \u062f\u0631 \u06cc\u06a9 \u0641\u0627\u06cc\u0644 \u0627\u06a9\u0633\u0644 \u0627\u0633\u062a\u060c \u0633\u0627\u0628\u0642\u0647 \u062e\u0631\u06cc\u062f\u0634 \u062f\u0631 \u0630\u0647\u0646 \u06cc\u06a9 \u06a9\u0627\u0631\u0634\u0646\u0627\u0633 \u062f\u06cc\u06af\u0631\u060c \u0648 \u067e\u06cc\u06af\u06cc\u0631\u06cc \u0622\u062e\u0631\u0634 \u062f\u0631 \u06cc\u06a9 \u067e\u06cc\u0627\u0645 \u0648\u0627\u062a\u0633\u0627\u067e \u0641\u0631\u0627\u0645\u0648\u0634\u200c\u0634\u062f\u0647. \u0646\u062a\u06cc\u062c\u0647\u061f \u0645\u0634\u062a\u0631\u06cc \u0646\u0627\u0631\u0627\u0636\u06cc\u060c \u0641\u0631\u0635\u062a \u0641\u0631\u0648\u0634 \u0627\u0632 \u062f\u0633\u062a \u0631\u0641\u062a\u0647. \u0627\u06af\u0631 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0634\u0645\u0627 \u0628\u0627 \u0627\u06cc\u0646 \u0686\u0627\u0644\u0634\u200c\u0647\u0627 \u062f\u0633\u062a\u200c\u0648\u067e\u0646\u062c\u0647 \u0646\u0631\u0645 \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u0628\u0647 \u06cc\u06a9 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 CRM \u0646\u06cc\u0627\u0632 \u062f\u0627\u0631\u06cc\u062f. \u062f\u0631 \u0627\u06cc\u0646 \u0645\u0642\u0627\u0644\u0647\u060c \u0628\u062f\u0648\u0646 &#8230; <a title=\"CRM \u0686\u06cc\u0633\u062a\u061f \u0631\u0627\u0647\u0646\u0645\u0627\u06cc \u062c\u0627\u0645\u0639 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\" class=\"read-more\" href=\"https:\/\/navatel.ir\/blog\/importance-of-crm-in-business\/\" aria-label=\"More on CRM \u0686\u06cc\u0633\u062a\u061f \u0631\u0627\u0647\u0646\u0645\u0627\u06cc \u062c\u0627\u0645\u0639 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\">Read more<\/a><\/p>\n","protected":false},"author":7,"featured_media":9410,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[101],"tags":[],"class_list":["post-2378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-communication-technologies","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"acf":[],"_links":{"self":[{"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/posts\/2378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/comments?post=2378"}],"version-history":[{"count":40,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/posts\/2378\/revisions"}],"predecessor-version":[{"id":9426,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/posts\/2378\/revisions\/9426"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/media\/9410"}],"wp:attachment":[{"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/media?parent=2378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/categories?post=2378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/navatel.ir\/blog\/wp-json\/wp\/v2\/tags?post=2378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}